Get a PUK number
Safaricom, If you enter the wrong PIN code on your phone 3 times or more, your SIM card will be blocked. This way, no one will suspect that you need your PUK unlock key to unlock your PIN code. To get a PUK number: Dial 100 * 8 # from another phone, enter your mobile phone number and enter your social security number, and you will immediately receive a PUK code via SMS.
Reporting Fraud Scammers
use a variety of methods to steal personally identifiable information such as ID numbers and M-Pesa PINs. This can be detrimental and often deceptive text messages and phone calls force you to do something. .. forcibly split, send money to a specific number, or send “urgent” money. In most cases, requests should be responded to faster. Here’s how to protect yourself. Report fraud or phone calls and send them to Caller 333 to remove them for free. IMPORTANT MESSAGE: Safaricom customer service or agents do not require an M-PESA PIN code.
Safaricom Fiber is now available.
Safaricom offers fiber optic products in several regions of the country. To place a call, dial 400, choose Get Safaricom Home Fiber, then follow the simple steps. Safaricom will contact you within 48 hours.
Notification of a missed call
- To activate, please dial ** 62 * 0722199199 #.
- To deactivate, please dial ## 62 #.
How to get M-Pesa Statements via email:
Recipients can easily get their monthly M-Pesa statements. To access the menu, enter *234 * on your mobile phone and select the My M-Pesa Info, M Statement-Pesa or M-Pesa phrase displayed at the bottom of the M-Pesa page. On mySafaricom, select Details from your registration ID or registration document and connect your email to confirm.