Table of Contents
Sim swap fraud
The customer line is replaced and taken over by fraudsters.
Identity theft is divided into several categories, one of which is Sim Swap Fraud.
Fraudsters will even register an existing phone number on a new SIM card to intercept notifications, one-time passwords, online banking profiles and transactions, and change account security settings.
To avoid this potentially tragic situation, make sure your SIM card has an active SIM lock, use strong passwords, and avoid sharing sensitive information on social media.
websites with fake Safaricom branding
When fraudsters utilise false links to collect personal information from clients, this is known as social engineering. The URLs frequently look like Safaricom products, but they are invariably misspelt and missing one or two words.
A fake branded link or website impersonates Safaricom’s official website and may use techniques to instal bugs or viruses on the user’s device. Because of the troubles they cause, such links and websites harm our organization’s reputation.
Imposters and dubious branded links/websites/social media accounts should always be reported to Safaricom.
Pages posing as Safaricom
An illegal attempt to imitate Safaricom by setting up a false branded page to engage with our clients in order to obtain personal data and put them at danger.
Using stolen Safaricom trademarks, fraudsters construct bogus pages using fictitious accounts. The scammers have been discovered imitating Safaricom’s social media handles and asking users to DM them, following which they are tricked into disclosing information that is used to swindle them.
On such platforms, do not disclose any personal information to anyone.
Fake accounts and pages on social media
A false social media account built to replicate a real account in order to entice and deceive users by demanding personal information and announcing non-existent discounts and promotions, among other things.
This, on the other hand, does a lot to erode Safaricom’s brand recognition.
To avoid this, report any impersonated social media pages to Safaricom and do not contact with anyone through the assassination attempt.
International payments that are not legitimate
A fraudster transmits a forged IMT transmission, such as a forged Western Union receipt verifying payment for the clearing of expensive containers or products. A customer is contacted to create a rapport before being duped into sending money.
False emergency situations
Typically, the communication is presented with content that presents a fabricated emergency situation. Frequently, the solicitation would compel you to answer right away or rapidly wire money to a specific number.
Possibilities for fake jobs
Fraudsters send SMS or make phone calls claiming to have false employment openings for which you must pay a fee.